Marusone Corporation (hereinafter referred to as “the Company”) hereby establishes the “MARUSONE Corporation Official Mail Order Terms of Use” (hereinafter referred to as “the Terms”). (hereinafter referred to as “the Company”) provides the terms and conditions for the use of the service (hereinafter referred to as “the Service”) operated by the Company under the name of “MARUSONE Official Mail Order Service”. The Terms and Conditions for the use of the service operated by the Company under the name of “MARSONE Official Mail Order” (hereinafter referred to as the “Service”) are set forth between the customer using the Service (hereinafter referred to as the “Customer”) The terms and conditions regarding the use of the Service (hereinafter referred to as the “Service”) are set forth between the customer using the Service (hereinafter referred to as “Customer”) and the Company.
You must comply with these Terms of Use when using the Service.
Article 1 Agreement
In using the Service, you agree to abide by the Terms (including the Privacy Policy and other terms related to the Terms; the same shall apply hereinafter). The same shall apply hereinafter). By using the Service, you agree to be bound by the Terms and Conditions (including the Privacy Policy and other terms and conditions related to the Terms and Conditions; the same shall apply hereinafter) effectively and irrevocably.
If you are a minor, you must obtain the consent of a legal representative such as a person with parental authority before using the Service, and by starting to use the Service, you are deemed to have obtained the consent of such legal representative.
Even if any part of these Terms and Conditions is determined to be invalid under laws and regulations, etc., the provisions other than the invalidated part shall remain in effect, and the customer’s consent to the invalidated part shall also remain in effect.
The Company may modify these Terms and Conditions at any time as necessary. Your continued use of the Service after any modification of these Terms of Use shall be deemed to constitute your agreement to such modification.
Article 2 Use of the Service
In order to use the Service, you are required to enter or register the necessary information. You must enter correct information so that there are no errors in the information you enter or register, and the Company shall not be liable for any damage or disadvantage to you caused by any error in such information. In the event that the Company deems any of the following to be applicable, the Company may, without prior notice to the customer, suspend use of all or part of the Service, cancel the sales contract, or take any other necessary action.
(1) If there is an error in the input information and the customer cannot be contacted.
(2) If you are an anti-social force such as a crime syndicate or have a close relationship with such a person
(3) If the applicant is insolvent, insolvent, or bankrupt, or has filed for bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or other bankruptcy proceedings, or has resolved to dissolve, or is in a state of business suspension
(4) If the applicant has violated these Terms of Use in the past and has been suspended from using the Service
(5) If the person does not have the capacity to perform legal acts effectively
(6) If there is a request from a settlement service provider, etc. to suspend the customer’s use of the Service
(7) If the settlement service provider, etc. takes measures to suspend the use of the settlement or collection agency services.
In using the Service, customers shall prepare the necessary communication environment and terminal equipment at their own responsibility and expense, and we shall not be liable for any matters arising from such preparation.
You shall use the Service at your own discretion, responsibility, and expense.
In using the Service, you will not be charged any fees for the Service, including but not limited to the price of the Products, consumption tax, delivery charges, and fees based on payment method. However, if there are stipulations on the detailed pages of individual products, etc., such stipulations shall be followed.
If the Company determines that a customer falls under the category of anti-social forces such as organized crime groups, persons having close relationships with such persons, or persons similar thereto, the Company may suspend the use of the Service without prior notice to the customer. The Company shall not be liable for any damages incurred by the customer as a result of such suspension.
The Company may terminate or change all or part of the Service at any time at its discretion.
In the event of force majeure such as natural disasters or other circumstances deemed necessary by the Company, the Company may cancel the provision of all or part of the Service by giving prior notice to the customer. However, in the event of an emergency, prior notice to customers may be omitted.
The customer agrees that the provision of all or part of the Service may be suspended or cancelled due to a system failure, force majeure such as natural disasters, or other circumstances deemed necessary by the settlement service provider, etc.
We shall not be liable for any damage or disadvantage incurred by you as a result of the preceding three paragraphs.
Article 3 Purchase and Payment of Products, etc.
A purchase contract shall be considered to have been concluded when an application for the purchase of goods, etc. is received by the Company’s server via an Internet connection, the contents of such application are recorded in the Company’s system, and the Company sends a notice of acceptance in a manner determined by the Company. The Company shall not be liable for any damage or disadvantage incurred by the customer as a result of the customer’s application not being recorded in the Company’s system.
The purchase of a product by a customer may not be cancelled or terminated once a purchase agreement has been concluded.
After the conclusion of a purchase agreement, the customer shall pay for the Products by a deadline in accordance with a method separately determined by the Company. If payment is not made by the due date, the Company may cancel the purchase agreement.
Ownership of the Goods purchased by the Customer shall transfer to the Customer upon delivery of said Goods to the Customer. Except as otherwise provided in these Terms and Conditions, we shall not be liable for any event that occurs after the transfer of ownership.
Article 4 Delivery, Returns, and Refunds
The Company shall deliver the Products, etc. to the customer at the address in Japan entered by the customer in the prescribed manner, using a delivery company affiliated with the Company. Matters related to delivery shall be in accordance with the terms and conditions separately stipulated by the relevant delivery company.
In principle, customers shall bear the shipping costs, but in cases where such costs are specified on individual product pages, they shall be borne by the customer.
Please note that no refunds or returns will be accepted for products sold on this site, except in the case of defects due to negligence on the part of the Company (defective products, etc.). As a general rule, we do not accept refunds or returns of products that have been opened, unless the product is defective, because they are sanitary products. In addition, if there are other conditions specified on the product detail page, we will abide by those conditions.
Article 5 Prohibited Acts
The Company prohibits the following acts (hereinafter referred to as “Prohibited Acts”) in the use of the Service by customers. The Company prohibits the following acts (hereinafter referred to as “Prohibited Acts”) in using the Service.
(1) Violating these Terms of Service, laws and regulations, etc.
(2) False registration, lending an account to a third party, or using a third party’s account
(3) Purchase of products for the purpose of resale profit
(4) Actions that are detrimental to public order or good morals
(5) Infringing the rights of a third party, slandering or defaming the Company or a third party, defaming the reputation or credibility of the Company or a third party, or otherwise interfering with the Company’s business
(6) Use of this service for advertising activities, etc.
(7) Making an unsolicited offer with no intention of doing business, or purchasing goods or services without having the materials to pay for them
(8) spreading false information, using deceptive means or force, making unreasonable demands beyond the scope of legal responsibility, or using violent or threatening words or deeds
(9) Any act that interferes with the Company’s servers or network systems.
If the Company determines that a customer has committed any of the prohibited acts listed in the items of the preceding paragraph, the Company may suspend the customer’s use of the Service without giving any prior notice to the customer (including cancellation of a purchase agreement, cancellation of an application, or any other action deemed necessary by the Company). (2) In the event that the Company determines that the customer has suffered damage or loss, the Company shall not be liable to the customer. In this case, the Company shall not be liable for any damage or disadvantage incurred by the customer.
Article 6 Handling of Information
The Company shall handle customer personal information related to the use of the Service in an appropriate manner in accordance with the Privacy Policy established by the Company.
The Company may, as necessary, disclose to payment service providers, collection agencies, victims of abuse, and investigative agencies information necessary for the investigation of fraudulent use of the Service, including customer registration information, transaction history, and other information required for criminal investigations.
Article 7 Disclaimer
We make no warranty, express or implied, that the Service is free from defects in fact or law, safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, etc., errors or bugs, or infringement of rights, or that the Products, etc. are free of quality, function, or compatibility with other products.
Even if the Company’s exemption from liability is limited by the application of the Consumer Contract Act, the maximum amount of damages to a customer caused by reasons attributable to the Company shall be the price of the Products, etc. or 10,000 yen, whichever is lower.
Article 8 Means of Communication
If we deem it necessary to notify or contact you, we will notify or contact you in a manner we deem appropriate. You agree that the Company may use your registration information for the purpose of such notification or communication.
Inquiries regarding the Service can be made here.
Article 9 Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Japan.
Any dispute arising between the Company and you shall be subject to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance, depending on the amount of the suit.
The following is a summary of the terms and conditions of this agreement.
July 1, 2024 Enacted